FAQ

Do you guys take insurance?

Yes we are on the panel for many different insurance providers, including, BCBS, Medicare, Aetna, Humana, Cigna, Vision Service Plan (VSP), EyeMed, Davis Vision, Spectera, NVA, VCP to name a few. Please give us a call to see if we accept your insurance!

 

Can I use my Flex Spending dollars?

Absolutely. Whether you're buying prescription sunglasses, a pair of readers, or contacts, you can use your flex spending dollars here. Our staff will assist you if you need help with the billing. Remember if you don't use it, you lose it!

 

 How long does an eye exam take?

A full, comprehensive eye exam takes around 30 minutes. We may need to dilate your eyes, fit contact lenses (both hard and soft), and assist you with any medical optical need you may have.

 

How long does it take to make my glasses?

Your glasses are custom made for you and lenses are handcrafted to doctor's precise measurements. Depending on your prescription requirements we can usually have your glasses ready for you in a few days.

 

Can you put lenses in my glasses even if I did not purchase them from you?

Absolutely. We are more then happy to install lenses into your own frames. Our knowledgeable staff will be able to assess your needs and choose the best lens type to suite your own frame. Check out our prescription lens types section on our services page for a list of explanations of lenses we provide and what they can do for you.

 

Can you adjust glasses not purchased from your store?

Yes. We will always your accomodate your request for any pair of glasses. We understand you love your glasses and we will do our best to help keep them in proper alignment. Our licensed opticians are here to provide superior frame adjustments.

 

Can you help me find glasses that look good on my face?

Our experienced staff of opticians and stylists are sure to help you find what you may seek, whether it be anything from an outrageous pair of sunglasses to just a modest pair of readers. We understand that you are basically choosing a new face, and you should take the time to get it right. Our goal is to find the frame to make your appearance with glasses better than without. Please stop by for a personal consultation, you might be surprised at what you may find.

 

Do you sell contacts? How long do they take to order?

Yes. We sell contacts. We are competitively priced, and an order can be filled in a few days.

 

What do you mean my contact lens prescription has expired?

Contacts require valid and current prescription written and signed by a doctor, updated every year.

 

Where can I find more information about aging eyes?

Visit Healthgrades.com for complete information on macular-degeneration, cataracts, presbyopia, dry-eye and more.

 

Where can I find more information about other eye health related topics?

Visit AllAboutVision.com for complete information on eyeglasses and contact lenses, and for an explanation of myopia.